These Provider Terms & Conditions ("Terms") govern your access to and use of the Switchable provider-facing website at providers.switchable.careers and any related services, research, surveys, or communications made available through it (collectively, the "Platform"). By accessing the Platform, you agree to be bound by these Terms on behalf of yourself and, where applicable, your organisation.
These Terms apply to training providers, employers, recruiters, organisations, and business contacts only. They do not apply to individual consumers, candidates or learners, who are governed by separate terms available here.
Switchable operates a platform that connects adults with training and career development opportunities, including funded and self-funded training, employment, and recruitment pathways. We offer commercial lead generation, candidate referral, and related services to training providers, employers, and recruiters. Specific terms, pricing, and service levels are agreed separately with each partner via a Commercial Agreement.
Any commercial services, including lead generation, candidate referrals, pricing, service levels, and payment terms, will be governed by a separate Commercial Agreement entered into between Switchable and the relevant Provider. These Terms set out the general framework that applies to all Providers and are incorporated into any such Commercial Agreement by reference.
We also conduct market research and surveys with providers from time to time to inform the ongoing development of our services and to produce industry insights.
Where you participate in any Switchable research study or survey, participation is entirely voluntary. Your responses may be used to produce reports, studies, or marketing materials. All published findings are anonymised and aggregated. Individual responses are never attributed to you or your organisation without your prior written consent.
You may withdraw your participation at any time prior to submission. Once submitted, anonymised responses may be retained and used in accordance with our Privacy Policy.
Where you opt in to be contacted by Switchable following a survey or research activity, we may contact you regarding our services, report findings, and relevant industry insights. You may withdraw this consent at any time by contacting us at legal@switchable.careers or using the unsubscribe link in any communication.
Any commercial arrangement between Switchable and a Provider, including the provision of lead generation services, candidate referrals, or any other paid services, will be set out in a separate Commercial Agreement. No commercial obligation arises between the parties solely by virtue of these Terms or your use of the Platform.
Where a Commercial Agreement is in place, these Terms are incorporated into and form part of that agreement. In the event of any conflict between these Terms and a Commercial Agreement, the Commercial Agreement shall take precedence.
Switchable reserves the right to decline to enter into a Commercial Agreement with any Provider at its absolute discretion and without providing reasons.
Where Switchable passes Candidate Data to a Provider pursuant to a Commercial Agreement, the Provider agrees to:
Switchable collects and processes Candidate personal data as an independent data controller. Candidate data is only shared with Providers where the individual has given their explicit consent to be contacted. For full details of how we collect and handle Candidate personal data, please see our learner-facing Privacy Policy here.
The Provider acknowledges that it acts as an independent data controller in respect of any Candidate Data it receives and is solely responsible for its own compliance with applicable data protection legislation.
By accessing the Platform and engaging with Switchable services, you agree to:
The Platform and any information, reports, or materials provided through it are offered for general informational purposes only. While we aim to ensure accuracy, we do not warrant that any information provided is complete, current, or free from error.
Any market research findings, reports, or industry data published by Switchable are based on survey responses collected at a specific point in time and should not be relied upon as definitive market intelligence. Switchable accepts no liability for decisions made on the basis of such information.
To the fullest extent permitted by applicable law:
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
All content on the Platform, including but not limited to text, graphics, logos, survey content, reports, and design, is owned by or licensed to Switchable Ltd and is protected by applicable intellectual property laws.
Any reports or findings produced by Switchable using survey data, including data contributed by you, remain the intellectual property of Switchable. You may not reproduce, distribute, publish, or commercially exploit such materials without our prior written permission.
You retain ownership of any information or data you provide to Switchable. By submitting information through the Platform, you grant Switchable a non-exclusive licence to use that information for the purposes described in these Terms and our Privacy Policy.
Each party agrees to keep confidential any information disclosed by the other party that is marked as confidential or that ought reasonably to be considered confidential given its nature and the circumstances of disclosure.
This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that is required to be disclosed by law or regulatory authority. Any confidentiality obligations specific to a commercial relationship will be set out in the relevant Commercial Agreement.
We aim to keep the Platform available and functioning but do not guarantee uninterrupted access. We reserve the right to update, suspend, or withdraw any part of the Platform at any time. We will not be liable for any loss or inconvenience caused by any unavailability of the Platform.
Your use of the Platform is governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. Please review these documents to understand how we collect, use, and protect personal data.
We may update these Terms from time to time to reflect changes to the Platform, our services, or applicable law. Any updates will be posted on this page and the date at the top will be updated accordingly. Where changes are material, we will endeavour to provide reasonable notice. Your continued use of the Platform following any changes constitutes your acceptance of the updated Terms.
We reserve the right to suspend or terminate your access to the Platform at any time if we reasonably believe you have breached these Terms or acted in a manner inconsistent with applicable law or our policies.
Termination of access to the Platform does not affect any Commercial Agreement in place between the parties, which shall be governed by its own termination provisions. Clauses that by their nature should survive termination, including confidentiality, intellectual property, limitation of liability, and governing law, shall continue to apply.
If you have a complaint about our services or the Platform, please contact us in the first instance at legal@switchable.careers. We will acknowledge your complaint promptly and aim to resolve it as quickly as reasonably possible.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms, please contact:
